Free Worldwide Shipping
Free Worldwide Shipping

Thermos Stainless Steel Reusable Coffee Cup

14 reviews
100% of buyers enjoyed this product! 329 orders
US $31.76
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  • Item Type: Thermos
  • Material: Stainless Steel, Plastic
  • Size: 10.7 x 7.5 x 9.2 cm / 4.21 x 2.95 x 3.62 inch

Packae Includes:

  • 1 pc x Thermos

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Smart Reusable (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://smartreusable.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

14 reviews
100% of buyers enjoyed this product!
5 stars
(13)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
F***n
verifed buyer
4 Jun 2019

Mug is good, odorless. Packed in air bag, tracked all the way

I***k
verifed buyer
30 May 2019

OK

G***r
verifed buyer
18 May 2019

Everything is ok! Thank you!

T***e
verifed buyer
17 May 2019

Great cup, like in description. Only, the print on the cup whashes very quickly (but that doesn't bothers me).

O***-
verifed buyer
7 May 2019

Good functional mugs on the road. You can order!

D***g
verifed buyer
24 Apr 2019

Like it! thank you

R***y
verifed buyer
22 Apr 2019

The mug is beautiful, keep comfortable, not collapsible, but accordingly glued. The smell of plastic disappeared in 3 minutes. The thickness of the walls is about 5mm, and the bottom is 10mm! The fence for the drink is wide and now it is really possible to drink without removing the lid. There will be no cold freeze tests with temperature charts. .. I can say that i just sniffed boiling water in a mug i barely felt the heat of the middle of the bottom in 40 seconds. The edges and walls were not heated.

Customer
verifed buyer
15 Apr 2019

Guter product

O***o
verifed buyer
15 Apr 2019

The drink comes out of the lid, it's not hermetic.

J***o
verifed buyer
12 Apr 2019

Ok up to 3 hours hot tea or coffee keep in mind it's a cup and it's not a thermos so it's not paw to travel ok

Customer
verifed buyer
10 Apr 2019

He arrived in Turkey in 2 months.

T***a
verifed buyer
6 Apr 2019

Heat keeps. You can't take it on the road.

M***k
verifed buyer
2 Apr 2019

Very well packed and quickly received but the cover is not waterproof

Customer
verifed buyer
30 Mar 2019

I put 5 stars. packed well it is visible in the photo. as a gift 2 spoons, nice.

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